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Retail Sales Associate

Posted on August 30, 2024

Department: Sales

Reports to: Director of Sales Operations & Director of Sales

Starting Rate: $22+

Job Site: Salinas, CA

GENERAL PURPOSE OF THE JOB: This position is responsible providing support to the retail sales department with a focus on the coordination of sales orders and maintaining effective communication on status of orders between sales team and customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Process sales orders, manual key and various electronic platforms
  • Check order list for no-show trucks, and update sales team 
  • Assist with customer complaints, rejections, and prorates
  • Assist with commodity management (SOI) on retail items such as on-hand availability, item shortages, age of product etc.
  • Assist sales members with pending orders and/or appt. challenges 
  • Ability to ship and invoice EDI orders to customers, and manually send passings from Famous
  • Research payment and receiving discrepancies in addition to assisting with file reconciliation (including disputes in customer portals)

 

  • Assist in pulling data and compiling reports from both customer and internal platforms
  • Engage with customers to offer support regarding new and/or pending orders
  • Support sales team with responses to customers, and other duties as assigned
  • Provide back up support for sales team members as needed or when on vacation
  • Other function/duties as assigned

EDUCATION AND/OR EXPERIENCE:

  • Bachelor's degree (B.A.) from four-year college or university; or four years’ experience in a produce sales office; or equivalent combination of education and experience.
  • Familiarity with Famous software a plus but not required
  • Proficient in Microsoft Excel

SKILLED AND QUALIFICATIONS:

  • Ambitious self-starter with excellent problem solving skills
  • Candidate must be highly organized and detail oriented
  • Candidate must be team oriented and also able to work independently
  • Strong verbal and communication skills are essential

Church Brothers Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.