Retail Account Manager
Posted on September 25, 2024
Department: Sales
Reports to: Vice President of Retail Business Development
Job Site: Salinas, CA
Salary Range: $90K+
GENERAL PURPOSE OF THE JOB: Reporting into the Vice President Of Retail Business Development, this position will be primarily establishing lines of distribution with new customers. With a focus on both commodity and value added sales, this role will seek out any and all opportunities to drive growth in the retail channel and will ensure follow through and execution in these accounts. This role will focus on regional chains and retail service wholesalers, and will support the Vice President Of Retail Business Development, where appropriate, with initiatives relating to National Accounts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Account Management
- Act as primary account manager on existing specific retail or service wholesale accounts, with goal of product line expansion, sales growth and maximizing pricing.
- Engage with product managers, shipping and production to ensure we are executing to customer’s satisfaction on fill rate, shipping time and quality.
- Conduct recurring business reviews as a method of identifying opportunities to generate sales and ensure customer satisfaction.
- Problem solve and escalate issues to supervisor, as they arise, to ensure quick solutions, effective customer communication and long term customer retention.
- Develop strong relationships with primary account contact to capture information pertinent to RFP’s, problems with other suppliers, competitive pricing, organizational changes, or any other information that will support the objectives above.
Business Development
- Develop and maintain new retail prospect list and provide monthly update on progress.
- Source opportunities with new accounts, onboard new customers, ensure follow through and outstanding service.
- Pursue all provided retail customer leads to initiate new business; communicate frequently, provide pricing as needed, solve logistics needs as well as product development requests.
- Engage as needed in industry events where prospective customers can be engaged.
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s Degree and/or 5+ years produce sales/commodity management experience.
QUALIFICATIONS:
- Excellent verbal and communication skills
- Candidate must be team oriented and also able to work independently
- Ambitious self-starter with outstanding problem solving skills
- Candidate must be highly organized and detail oriented
- Proficient knowledge of Microsoft Office suite of applications (Word, PowerPoint and Excel)
Church Brothers Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.